LUXURY BOARDING & GROOMING
LUXURY BOARDING & GROOMING
Grove Bark Inn is Auburn’s luxury boarding, grooming, and day camp facility. Whether you are going away for a day or for an extended time, we understand how stressful it can be leaving your pet. Let us give you peace of mind by providing the best experience for your pet, with all the love and attention that you give them. Our facility was built with your dog’s safety and comfort in mind.
We offer over 4,600 square feet of indoor climate-controlled dog care. Our facility is equipped with a PetAirapy purification system which helps eliminate illness causing viruses and bacteria. Our overnight accommodations vary from cage-free suites with luxury amenities to smaller more traditional boarding options. We understand that every dog is unique and has their own personality and needs, and our staff can help you determine what the best fit is for your dog.
Send your pup to camp with us! Let them romp with new friends in our indoor/outdoor mud-free K9 Grass play areas equipped with play sets, ramps, agility sets, and plenty of toys and activity to keep them entertained. If you want to check on your pup, just log on to our webcams and watch all the fun!
Whether your dog stays overnight, just for the day, or not at all, we offer grooming services that have the luxury of a spa but are specifically designed for our furry friends. From relaxing baths to professional coat styling, we have it all. We offer breed standard haircuts. You can choose from a menu of spa services or ask us if there is something special that your pup needs.
Upon arrival your dog will be escorted to their room to allow them to sniff around and get use to their accommodations if the room is available, this usually takes about 5 minutes. Afterwards they will be escorted out for a potty break and either returned to their room for rest or will head into day camp for playtime with other furry friends, if daycamp was scheduled. The length of day camp is determined in advance by you with half or full day play sessions. Your pup will be supervised with others and given lots of love while climbing, running, fetching, romping along with all their fellow day campers. Dogs will have a break back in their room every 2 hours so they can nap, rest or just have ‘me’ time. They are fed three meals a day and water is available and refreshed all throughout the day. After dinner is served, your pup will be taken out for bedtime potty break and then tucked into their cozy bed for the night. Dogs are let out the following morning at 6:00 am for early morning potty break and then the day repeats.
We have cool water available to our guests 24/7. Large water bowls are available in the indoor and outdoor day camp areas. It is normal for a dog to want to drink more water after a day of play. We suggest to owners that they let their dog drink small amounts at a time when they return home to prevent vomiting.
It is not uncommon for a dog to not want to eat in an unfamiliar setting. If the dog does not eat we will try to encourage them or just try again the next meal. Dogs will usually start to eat after their second day of boarding but this is not always the case. We will send home any food that is uneaten by your dog.
Yes, we recognize that familiar toys can help your dog feel at home while staying and we love to play and interact with your pet and their favorite toy. Limit 2 toys per dog.
Just like children on a playground can be hurt from time to time, dogs playing together on a playground can get hurt too. Dogs play with their mouths and paws and like to run and wrestle around with each other. Our staff keeps a close eye while play is going on. If injuries occur, as in our service agreement you, not Grove Bark Inn, are responsible for any medical expenses for your dog.
When your dog stays at Grove Bark Inn we would love for them to be included in our day camp. If you wish for them to have playtime with other dogs we will have our trained staff conduct a behavior/temperament test to see if your dog’s temperament is good for mixing with other dogs. Not every dog enjoys social interactions with other dogs, this does not mean your dog is bad. If your dog doesn’t pass the interview or we see that their temperament isn’t a fit for camp we will suggest solo playtime. Solo playtime will allow your dog to have exercise and fun without the stress of other dogs.
All dogs entering or exiting our facility must be on a leash.
We encourage owner to provide their dog’s own food because sometimes changing their regular food can cause tummy aches. Please bag their food in sealed sandwich bags for each meal labeled with their pet name. Please do not bring in a large bag of dog food. For an additional charge we can provide food for $1.00 per meal. Please let us know how often you want your dog fed, otherwise they will be fed three times daily.
Boarding Pick up is between 9am-12pm Mon-Sat and 2pm-6pm Sun. Boarding Drop off is between 2-4 pm Mon-Sat and 2pm-6pm Sun. If dropping off before 10am, then a $10 early drop off fee will be applied. If picking up after 2pm Mon-Sat, then a $10 late pick up fee will be applied. Rooms for checking in guests will be available between 2pm-5pm and sometimes earlier. Checking in guests and day of check out guests may have to stay in a different room, a den, daycamp, etc due to needing time for the previous or next guest to checkout and to allow the room to be cleaned properly. This timeframe for this is between 830am–5pm. We allow for earlier drop off and late check out, so you can go ahead and head out of town sooner and you don’t have to pay for the additional night before or after. Rooms are charged by the night, not the day. If you do not want your dog moved the dog must be picked up by 8:30am on the day of pick up.
Boarding dogs receive a minimum of 4 potty breaks a day if staying all day.
If a dog is boarding in a villa, the villa doors do not stay open all day. Doors are rotated being opened throughout the day to allow for extra outside time in their yard. In cases of extreme heat or cold weather, the doors may not be opened as much that day. If the dog is a barker outside, the villa door will have to be closed due to the neighborhood behind us.
Day camp hours are from 8 am to 4 pm, Monday through Friday.
A valid credit card must be on file during check in.
Dogs must pass a ‘Paw’sonality Interview prior to admittance into day camp.
Daycamp can be added to a boarding reservation, if space is available or if it is added in advance for an additional fee. Villa daycamp is included in a villa but it must be added to the reservation in advance and all dogs going to daycamp must pass a personality test for socialization.
We are happy to administer oral or topical medications for your dog. Please label them with instructions and in its original packaging. Include dog’s name, dosage, schedule and method. If we administer medicine, while boarding or during daycamp, a fee of $1 will be applied to your charges per administered medication.
During major holidays our lobby will be closed. As always, our staff will still be taking great care of your pup if they are boarding.
Holidays we are closed are:
There will be an additional $10 fee for guests staying during our listed holidays.
We have a 48 hours cancellation policy for all Boarding, Grooming and Daycamp appointments excluding peak times. If excessive cancellations are on your account, you may be limited to make only “day of” appointments.
Boarding Cancellation Policy is 7 days prior on holiday and peak periods. A 2 night minimum stay and 2 nights deposit is required during peak periods. NON-refundable deposit if cancelled after 7 days prior.
Camera access is available for boarding in a villa or bungalow and in daycamp. We try to give owners 24/7 camera access but due to software updates, technology changes and phone compatibility, cameras may go out. We try to reboot and fix the issue asap but sometimes we have to get technical support on site to fix the issue. Camera access is an additional added service we include at NO CHARGE. If the cameras are down, the pricing does not change.